The ReStore Senior Operations Manager provides overall management for Habitat for Humanity Chicago's ReStore facility, receiving, processing, and logistics operations and contributes to the financial growth associated with this business line. The ReStore Senior Operations Manager is responsible for creating and overseeing comprehensive organization, safety, and processing strategies that meet organizational plans, ensuring budget planning and oversight, managing and developing ReStore operations staff, and being a leading advocate of Habitat Chicago's mission and vision.


Key Responsibilities 

Operations Management (70%)  

Leads and is responsible for smooth, effective, and safe operations by a high performing team that drives donations, sales and profits of Chicago ReStores to further Habitat Chicago's mission.  


Planning & Measurement (25%)  

Implements and monitors operating systems and collaborates on long-range planning, budgeting, and visioning for ReStore growth including the location search, functional design, staff development, and management of additional ReStore locations in the Chicago area. 


Community Relations and Resource Development (5%)  

Prepares and delivers (or supervise/participate in the delivery of) presentations in individual and group settings to create and expand long-term mutually beneficial relationships with staff, volunteers, current and prospective donors, civic/business organizations, governmental bodies, and other non-profit organizations.


Who Should Apply 

The ideal candidate is a personable leader and manager who thrives on responsibilities that: 

  • Sustains a safe, well organized, growth-oriented, effective, and efficient operation that: 

  • Builds capacity for growth and a culture of continuous improvement. 

  • Provides an open, safe, productive, learning, and transparent environment. 

  • Maintains a positive and rewarding staff, volunteer, customer, and donor experience.  

  • Eliminates friction and prevents chaos in an eventful, unpredictable, demanding, and fast pace environment. 

Strong candidates possess a proven track record in retail and/or warehouse operations, determining priorities, organizational growth, creating and executing plans with productive and observable outcomes, managing in a complex environment, seeing opportunities to leverage talent, orchestrating simultaneous group projects, and leading teams. 



Salaried position ranging from $64,000-68,000 depending on experience. 30+ vacation/sick/personal days per year. 90% employer paid health insurance; access to dental, vision and 401k plans. 


To Apply 

After reviewing the attached Full Position Description, please submit a compelling cover letter and resume to mark.millmore@habitatchicago.org with "ReStore Senior Operations Manager – Your Name” in the subject line by 7/08/2019. Only successful applicants will be contacted and interviews will take place on a rolling basis. No phone calls, please. 

Full Description


Habitat for Humanity Chicago is an equal opportunity employer. This organization does not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.



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