The ReStore Experience Ambassador is a front-line ambassador for customer and brand experience for Habitat for Humanity Chicago ReStore. The ReStore Experience Ambassador reports to the ReStore Brand Experience Manager and collaborates with the ReStore Merchandiser and Experience Lead. The role is a crucial member of the Habitat for Humanity/ReStore Chicago team responsible for a memorable, engaging, and reputation building stakeholder experience with a high level of quality and satisfaction. 


Key Responsibilities    

Storytelling, Sales & Brand Experience (70%):   

  • Communicate the Habitat Chicago vision, ReStore Chicago mission, Habitat for Humanity story, related impact, and opportunities for engagement and support as a paramount message of the ReStore brand experience.  

  • Perform retail sales duties including but not limited to, assisting customers, operating a point of sale (POS) system, opening and closing procedures, and following and ensuring compliance with established Habitat for Humanity Chicago and ReStore procedures and guidelines  

  • Learn and communicate product knowledge, pricing structures, policies, and other resources  


Merchandising & Operations (30%):  

  • Work collaboratively with the operations team to ensure efficient movement of product from the donation dock to the sales floor.  

  • Maintain appropriate supply and merchandise stock levels, and merchandise displays  

  • Help maintain a clean, organized, and sustainable working environment which attracts, retains, develops and motivates staff and volunteers  


Who we are looking for:    

The ideal candidate is a supportive and enthusiastic verbal storyteller that possesses a positive, forward-looking mindset, is adaptable in a fast-paced atmosphere, works well with the public, and thrives on responsibilities that include:  

  • sustain a safe, well organized, growth-oriented, effective, and efficient operation that builds capacity for growth and a culture of continuous improvement.   

  • provide an open, safe, productive, learning, and transparent environment.    

  • nurture a positive and rewarding staff, volunteer, customer, and donor experience.    

  • eliminate friction and prevents chaos in an eventful, unpredictable, demanding, and fast pace environment.    


Strong candidates possess a proven track record in retail operations, customer service, communications, and time management.    



Part-time; $14.50 hourly.  


To Apply

After reviewing the full position description linked below, please submit compelling cover letter and resume to helen.quach@habitatchicago.org “ReStore Experience Ambassador– Your Name” in the subject line by 4/30/2021. Successful applicants will be contacted for interviews. Only successful applicants will be contacted and interviews will take place on a rolling basis. No phone calls, please.    

Full Description



Habitat for Humanity Chicago is an equal opportunity employer. This organization does not discriminate in employment and personnel practices on the basis of race, sex, sexual orientation, gender identity, age, handicap, religion, national origin or any other basis prohibited by applicable law.



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