The ReStore Operations Ambassador is a cross functional part-time position working as a front-line ambassador for donors, receivables, and customers for Habitat for Humanity Chicago ReStore. The ReStore Operations Ambassador reports to and collaborates with the Senior Operations Manager. This position provides increased capacity for daily operations.

 A weekly snapshot will primarily consist of moving heavy furniture, cleaning donations, and providing customer service. This position requires significant strength and labor. An average day may consist of riding to donor site and loading / unloading 2 - 24ft box trucks. Donations are then cleaned, priced, and brought to the sales floor. This position will be cross trained to also work the cash register. 


Key Responsibilities 

Donation Handling and Processing (80%) 

  • Assists in screening heavy volume of donated items at receiving area and loading and unloading items for customers and donors  

  • Ensure all donated items are cleaned, properly grouped together, and ready for the sales floor in a timely manner to ensure quick sale and maximum revenue and profit generation. 

  • Assist and coordinate ReStore volunteers that affect processing and receiving  

  • Responsible for riding on truck with Donation Ambassador to donor sites and safely loading truck with properly screened merchandise  


Customer Service Support (20%) 

  • Perform retail sales duties as required including but not limited to: operating point of sale (POS) system; opening and closing procedures; following and ensuring compliance with established Habitat for Humanity Chicago and ReStore procedures and guidelines   

  • Support ReStore team efforts to drive staff development, donations, sales, and profits to further Habitat Chicago's mission 


Who We're Looking For

This is an opportunity for a hands-on, ambitious, people-oriented person to directly contribute to Habitat’s mission of building homes, communities, and hope. The ideal candidate can safely lift and position up to 70 pounds. The job entails bending, kneeling and reaching, often in awkward or tiring positions. 100% of the time is fast-paced environment engaging donors, inspecting and auditing donations, and processing them to their assigned locations. This individual is adaptable in a fast-paced atmosphere, works well with the public, and thrives on responsibilities that sustain a safe, well organized, growth-oriented, effective, and efficient operation.  



Part-time; $14.00 hourly.  


To Apply 

After reviewing the attached Full Position Description, please submit a cover letter and resume to helen.quach@habitatchicago.org. with “ReStore Operations Ambassador – Your Name” in the subject line by 4/30/21. Only successful applicants will be contacted and interviews will take place on a rolling basis. No phone calls, please.

Full Description


Habitat for Humanity Chicago is an equal opportunity employer. This organization does not discriminate in employment and personnel practices on the basis of race, sex, sexual orientation, gender identity, age, handicap, religion, national origin or any other basis prohibited by applicable law.


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